Startup and Technology News

Help-Desk solutions - implementation and assistance Help-Desk solutions - implementation and assistance Depending on your objectives and the incidents they may cause, it is very important to consider the type of assistance you want to give to your clients.  Unitel  offers you   two Help-Desk solutions    with the guarantee of being a qualified support at the service of its clients: Support 365 Integral Help-Desk Support 365    : When IT (Information Technology) problems cannot wait, our helpdesk is available 24 hours a day to give you the solution to your incident / failure.  Contact our support team, Help-Desk Solutions, and speak to an IT specialist technician in less than 60 seconds.  This always available resource is staffed with certified technicians who are ready, at all times, to assist anyone in your business or organization.  Not all Help-Desk supports are created equal.  Thanks to our Rem...

Reconfiguration of external devices (firewall or ACL on routers): it is a command sent by N-IDS to an external device (with a packet filter or firewall) so that it can be reconfigured immediately and can block an intrusion. This reconfiguration is possible by sending data that explains the alert (in the package header). Sending an SNMP trap to an external supervisor (SNMP trap): sending an alert (and details of the data involved) in the form of an SNMP datagram to an external console such as HP OpenView Tivoli, Cabletron, Spectrum etc. Sending an e-mail to one or more users: sending an e-mail to one or more mailboxes to report a serious intrusion. Attack log: it is the backup of the details of the alert in a central database, including information such as the recording of the date, the IP address of the intruder, the IP address of the destination, the protocol used and the payload. Suspicious packet storage: store all captured original packets and / or packets that triggered t...