HELP DESK SPECIALIST JOBS

Position General Responsibilities :

Provide first tier technical help for computer network, computers, printers and other pc equipment. Provide technical help for applications, and other software.

Education, Experience and Certification Requirements

Note: Only minimum responsibilities are listed. Other responsibilities may be required as requested through management.


Minimum Qualifications :


  • Strong dedication to providing superb consumer service..
  • Strong problem solving abilties.
  • Strong knowledge of pc networks, hardware and software program.
  • Strong written and verbal communique skills required.

Preferred:


  • Help desk and user support experience.
  • A diploma in computer science, networking or other associated field or equivalent technical abilities/work experience.
  • Experience in a complicated pc and software set up and aid environment.
  • Knowledge in areas including Windows Server, Citrix, Virtual Computing, MSSQL, Exchange, TCP/IP, Security and Antivirus.

Dimension of Job:

Position requires expertise of pc software program and hardware. Daily obligations consist of pc setup and Help Desk support. Position also requires organizational capabilities and stock management.

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