Latest Help desk jobs 2020 April

We are looking for a tech-savvy Help Desk Technician to be liable for supplying technical assistance with pc systems, hardware, and software. As a Help Desk Technician, you are responsible for responding to email, chat, or phone queries and presenting technical guide to customers using pc structures, hardware, and software.

To be a a success Help Desk Technician, you ought to be well-versed in all elements of computer systems configuration, set up, and maintenance. You ought to also have awesome interpersonal and communication skills.

Help Desk Technician Responsibilities :

  • Responding to queries on the smartphone, via email, in person, or thru remote access.
  • Offering technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of pc structures, hardware, and software.
  • Training laptop users.
  • Training other team of workers on troubleshooting and diagnosing problems.
  • Gaining comments from customers to improve education methods.
  • Writing and editing training manuals.
  • Running reports and analyzing commonplace complaints and problems.

Help Desk Technician Requirements:


  • An Associate's diploma in computer science or associated field.
  • A sturdy operating knowledge of computer structures, hardware, and software.
  • Good problem-solving, analytical, and team-operating skills.
  • Excellent conversation and interpersonal skills.
  • An openness to studying new technologies.

Find the latest helpdesk jobs near me 

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